👋 Hi everyone! Welcome to the Hybrid Heroes slack community. Everyone is currently figuring out how to reopen their offices safely and make hybrid work, work. So this a space to share ideas and ask questions. We're just getting started, so I'd love your help sharing information that you've found helpful and inviting folks that would find this useful. Thank you!

Hi everyone! Thanks for joining this community. I thought I'd get things kicked off by summarising the key lessons we've learn't reopening over 700 offices now: There are three cornerstones to a successful reopening strategy: 1. Capacity Management Restricting the number of people in the office each day to ensure physical distancing. It's difficult to provide specific advice to what this number should be for you because so much depends on your floor layout and how constrained your common areas are. However the majority of our clients are restricting capacity to 25-50% of their pre-covid capacity. 2. Health Surveys Each employee that is going into the office must complete a health survey before they go in to confirm they are not suffering from any symptoms. 3. Contact Tracing You must keep an accurate list of who has been in the office each day so that if one of your employees tests positive you can inform others that were in the office on the same day. A lot of small companies use a spreadsheet for this, but it can quickly get unwieldily if you have more than 20 employees. So I'd recommend using a dedicated tool for this. But I'd love to hear what you are doing, what are you asking in your health surveys? Anything that I've missed from the above?

Hey Max! I'm curious how to set the weekly capacity? As we'll be slowly reopening our office by end of this month, I'd like everyone to receive one credit per week - and hopefully increase soon. Could you help me with that?

Hey! Hope everyone's having a good day. Wondering if there's a way to block out days that people can go to the office on? We've got some work happening for the wider reopening, and want to stop anyone booking those days! Thanks ☺️

Hey @max! I’ve had some comms that say that there’s a plan to allow for admins to assign ppl to days, and I’d love to know a timeline for that. Happy Wednesday, all!

Hi Max, are there any plans to include additional data points in the Insights? e.g. it might be useful to see how many days individuals are going into the office on average?

Hi - Hope you're all good! Another query 👋 when using the health checks, it automatically assigns answers. is it possible to remove the automatic assignment so staff have to actually check through the questions before submitting?

Hey! I launched a pod but it is not showing up on the day I booked it for, what am I doing wrong please?

Hello - does anyone know if it is possible to do recurring bookings for individuals? i.e. If Person A is going to be in the office every Tuesday.

Is there a way to set up and add pods for others as an admin, without being a part of one as a leader? Whenever I create a pod it adds me to it automatically

Question about the Guest update - just clarifying. • do they get notified via Slack to fill in the form, too? • can we book them parking spots e.g.?

Hi - is it possible to close just a neighbourhood rather than the whole office?

We've got some refurb works going on so people can still use the communal area of our office, but we need to stop them booking into the desk space

Hi, I’ve booked space in the office on behalf of one of our team, but I wanted to make this just an afternoon booking. I don’t see the option along side his name on the three dots. Am I able to do this on his behalf?

Another question - is there a way to see who has completed the Health Survey? We get the reminders of who has forgotten, but no way of then knowing if people have completed them after that

Hello - question for the Officely folk - We will be using Officely for everyone to record what days they are in the office. However, we’re also looking to do a mixture of fixed and hot desks (within the same banks of desks / neighbourhoods). The fixed desks will never be hot desks. This means some people will always use the same fixed desk and the remainder of the company will use hot desks. Does Officely currently support this approach?

Hi everyone! I was wondering if any of you are having to explain how to use Officely to your office via email explaining step by step or are you just sending the demo video to your office?

Heya! Did I imagine an update that allows people to book for parts of the day as opposed to the full day? 🧠

Question - How do I change the associated office for a Pod (team)? I have 2 offices and 6 Pods/Teams. All Pods/Teams seem to default to Office 1 and I can’t see how to change that?

Hi! It would be nice to have different Icons (Emojies) for other Neighbourhoods. Currently, the weekly view does not show the differences. It would be nice, if possible, to add on further updates the emoji behind each name with the selected Neighbourhood. What do you think?

Love the new "Concierge" functionality that looks like it's just gone live? Will there be plans to allow you to specify more than two people to overlap with in future upgrades?

What’s the concierge functionality please? ^^^^

Hi Everyone! One thing that really helps us find new clients is video testimonials from our existing clients. We use a company called Vouch to do them. It's really easy, it asks you a few of questions and then records your answers through your webcam. It takes no longer than 2 mins. We then add them to our client testimonial page on our website. If you're happy to do one, we'd be so grateful 🙏 , please click here. I've prerecorded one here so you can see how quick and easy it is to do. Thanks so much!

Am I right in thinking that I cannot test the admin functionality in the trial ?

How far back do the analytics go? Does it show occupancy by day/week/month? Can data be downloaded as a csv?

Hi all, quick question. Have you found any good resources for learning about Hybrid work? Websites/publications/facebook groups/ reddit etc?

Hi! I was wondering if there was a way to remove defunct or unnecessary Neighborhood Categories?

👋 Hey everyone! How many of you are using Pods? How important is it for people to see the Pod name at the top of each day that’s been scheduled?