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officely-questions
  • e

    Emma Lawson

    08/19/2021, 11:49 AM
    Hey - can I see who has been in the office before the current day? e.g. want to see who was in last monday - not for covid tracing just to see
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    Tim Pockney

    08/20/2021, 10:50 AM
    Hi @max can I have help with a billing question please? Not sure best place to request support on that
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  • m

    Misha Miles-Kingston

    08/23/2021, 11:23 AM
    Hi @max me again! The (/officely) feature, which allows you to see when team members in your private/public channel are next in the office.. does this feature also work in 1:1 private chats?
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  • l

    Liz Alexander

    08/25/2021, 3:03 PM
    Is there a way to automatically invite people to officely when they join the slack channel it's linked to?
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  • m

    Marion Talmo

    08/25/2021, 3:57 PM
    Is it possible to add someone into an office a day late if they missed signing in for a day?
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  • e

    Emma Lawson

    08/26/2021, 8:15 AM
    Is there a way to send updates to just those who are in the office that specific day?
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  • h

    Holly

    08/26/2021, 8:29 AM
    Hello, is it possible to edit a neighbourhood category name? I can only see options to clear or create a new category
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  • j

    Jen Johnson

    08/30/2021, 2:28 PM
    Morning! How do I remove someone from Officely? I had added a few people to test it out but now want to remove them until they provide me with required docs.
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  • a

    Amanda

    08/30/2021, 2:48 PM
    Hi! Wondering how to set up officely for a situation where there is a "2nd floor category" with two neighborhoods. Total capacity for this floor is 12 people and Neighborhood A and Neighborhood B are reserved separately but I need the totals to balance. So if no one is in Neighborhood A, 12 people can be in Neighborhood B. But if 4 people reserve Neighborhood A, the # of available desks on Neighborhood B needs to automatically be reduced. Is this possible? I can't seem to wrap my head around how to set this up
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  • a

    Amanda

    08/30/2021, 2:57 PM
    Or in other words: Is there a way to set the total capacity of an office at a certain number and have more desks available than the capacity limit so that staff have options of where to sit?
  • k

    KyLeigh Cook

    08/31/2021, 3:10 PM
    Good morning! Our office is having some troubles getting the health survey sent to them when they check in. One employee in particular doesn't have a set schedule for in office so they check in the morning that they decide to come to the office. They do get the notification when we remind them to complete their health survey though. Is there some trouble shooting we could have them try? Thank you!
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  • c

    Christina Bratton

    09/03/2021, 2:00 PM
    Hi! Is it possible to prevent anyone from booking into Officely on a handful of specific dates?
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  • j

    Jane Layberry

    09/06/2021, 1:39 PM
    How do I see who was in last week on particular days please? Need to alert due to someone being pinged
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  • f

    Franck Aurèle MEDEGAN

    09/06/2021, 1:53 PM
    Hello, do you know if it's possible to book a slot in the morning in a specific neighborhood and the afternoon in another one ? thanks a lot
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  • r

    Rachel Goodman

    09/09/2021, 4:25 PM
    Hi All, question! Can the same person book a conference and a desk all on the same day?
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  • i

    Inga Gregory

    09/13/2021, 8:43 AM
    Hi All, can anyone tell me how to remove the dog and lunch booking options from our office space?
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  • s

    Slackbot

    09/13/2021, 10:16 AM
    This message was deleted.
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  • m

    Mae Terese Cabison

    09/16/2021, 5:41 PM
    Hi, can we set the time of sending the health Survey to be 24-48 hours before the booked day?
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  • f

    Franck Aurèle MEDEGAN

    09/17/2021, 7:45 AM
    Hi, I found that if a slot is booked for a half day it's not available to be booked on the other half, is it normal. is a fix incoming ? Thanks
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  • m

    María Patiño

    09/17/2021, 11:14 AM
    Hi! I saw a question about a month ago about how far in advance bookings can be made. Is it still 6 weeks in advance? I want to reduce it, is there an option now?
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  • m

    Matt King

    09/20/2021, 8:38 AM
    Bit of a niche use-case I think, but – would it be possible to have a slack channel (e.g. #in-the-office) or maybe an @ tag that only includes attendees (e.g.
    @office
    ), that automatically includes just that day’s attendees as members? We have a workflow set-up so if someone is at the front door it sends a notification to #general using the
    @here
    tag to notify everyone in that channel. This obviously notifies the entire business including everyone working from home. Would be handy to limit this to the people in the office.
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  • r

    Rachel Hunt

    09/22/2021, 9:44 AM
    #officely-questions Hi, I have just downloaded this app and slowly getting my head around it. Is there a way to limit the number of people who can book in parking or bringing in a dog? We only have 5 parking spaces. Thanks
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  • h

    Holly

    09/23/2021, 8:57 AM
    when we’re sending health survey reminders we’re finding that people are struggling to find them if they missed the original message. Is there a way of customising the reminder message or including a CTA link ?
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  • l

    Lydia Tamayo

    09/23/2021, 11:36 AM
    Hey! do you have an estimated date to launch the feature to book meeting rooms? thank you 😊
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  • h

    Holly

    10/04/2021, 8:13 AM
    Is it possible to send a health survey at 4pm on Friday if someone is attending the office on Monday? At the moment they’re sending on Sunday so we don’t get answers before someone turns up in the office on Monday morning.
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  • a

    Alicia MacMahon

    10/04/2021, 10:14 AM
    Hey Everyone - just implemented Officely & so far so good - is there a way to book in a team member as a manager?
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  • m

    Mae Terese Cabison

    10/05/2021, 2:36 PM
    Hi Everyone. I'm having an error with the Officely. We are getting this notification but we still have more desks available. Anyone who experience this too?
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  • j

    Jane Layberry

    10/05/2021, 3:42 PM
    Hey, can I ask the Concierge to book me a specific type of desk/neighbourhood please?
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  • d

    Danielle Brill

    10/05/2021, 9:32 PM
    We have a unique situation which is going to change monthly. We are using a coworking space and some team members have memberships to sign in other employees that are guests. Is there a feature in Officely where we could update who has memberships? This is going to change monthly as people can adjust their memberships
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  • s

    Shannon Wiggen

    10/07/2021, 2:01 AM
    hello! 👋 we are just getting started and anticipating our soft opening of our office on Tuesday next week in Austin, TX. I’m experimenting with health surveys, exports and insights. we had 2 people on 1 day and 2 people on another day (test a reservation). 1 person failed the survey intentionally — however, i noticed in the insights it still counts that person as an attendee. am I doing something wrong?
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s

Shannon Wiggen

10/07/2021, 2:01 AM
hello! 👋 we are just getting started and anticipating our soft opening of our office on Tuesday next week in Austin, TX. I’m experimenting with health surveys, exports and insights. we had 2 people on 1 day and 2 people on another day (test a reservation). 1 person failed the survey intentionally — however, i noticed in the insights it still counts that person as an attendee. am I doing something wrong?
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max

10/07/2021, 2:03 AM
Hi @Shannon Wiggen! Are you looking at the insights tab or extracting the data via csv?
s

Shannon Wiggen

10/07/2021, 2:04 AM
i ran both actually
both export and insights show 2 people each day
actually what i think happened is that the tester responded to the survey the day after the actual reservation. in any case, the reporting doesnt seem to take into account if the survey was successfully submitted.
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max

10/07/2021, 2:14 AM
I see thank you, yes if someone doesn't complete the health survey they will still be included (so they are included in contact tracing) but if they fail the health survey they will be removed. Does that make sense?
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Shannon Wiggen

10/07/2021, 12:18 PM
ok. i will do some further testing to see if that holds true.
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