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officely-questions
  • v

    Vicky

    11/10/2021, 5:19 PM
    Hi all - is there an idiots guide to uploading a floorplan? Also i need to upload more than one. How do i do this? thanks!
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  • a

    Amanda

    11/15/2021, 3:51 PM
    Hi, is there a way to view who was in the office last week? I can't find this function anywhere
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  • v

    Vicky

    11/15/2021, 4:23 PM
    Hi - When someone logs in a visitor, what happens to that information? What would be super helpful is for names to be forwarded to the office managers. I have to register visitor names with our outside organisation reception, which doesn't always happen as people forget to log visitors in with me. thanks!
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  • m

    max

    11/16/2021, 10:19 AM
    Hi all! We've just released a new feature called Office Chat. It allows you to create a new Slack channel with everyone that is in the office that day. So if you want to arrange lunch or coffee or just send a message to everyone that is in the office, you can now do so without bothering those working from home. You'll find the Office Chat button on the Officely App Home Page. Here's more info. Would love to hear your thoughts!
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  • t

    Tiffany Locci

    11/16/2021, 5:58 PM
    Is it possible to go back weeks to see who was in the office?
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  • n

    Niels Münck

    11/17/2021, 9:05 AM
    Hi there everyone - Is there a way to hide the list of employees who are booked into the office on any particular day? We are currently testing the free version with a small team and six bookable desks - but if we were to transition the whole company, the list of employees could get very long - and scrolling through the calender to find the day you want to book would be a bit irritating. Thanks!
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  • h

    Hannah Bulmer

    11/17/2021, 9:06 AM
    It only displays the first 7 names (and includes "+ x more" underneath )when scrolling through the days
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  • h

    Hannah Bulmer

    11/17/2021, 9:07 AM
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  • a

    Allie Kamin

    11/17/2021, 5:36 PM
    Is there a way to see which employees have received the invite so I don't keep resending?
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  • s

    Shane Morley

    11/19/2021, 11:32 AM
    Hey Officely team, im having an issue with Office Chat, the bot states its not in the channel but it is
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  • s

    Shane Morley

    11/19/2021, 11:34 AM
    I've tried renaming the channel, kicking the bot and and adding it again
  • n

    Niels Münck

    11/19/2021, 12:30 PM
    And one more question from me if you don't mind: If we activate the paid version, will billing be per calender month or will the billing period be from activation plus a month? Example: if we start our plan on Nov 29, will we get billed a whole month for two days worth of november? Thanks!
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  • v

    Vicky

    11/23/2021, 9:06 AM
    Hi, how do i book in for just the AM or PM. I know this is possible but can't see how. thanks!
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  • v

    Vicky

    11/23/2021, 9:07 AM
    Also one more question - people have hit the wrong answer on the heath questionnaire by mistake, how do i reset and resend? thanks!
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  • s

    Stewart Archibald

    11/23/2021, 11:06 AM
    Hi everyone. Is there a way to send a Slackbot DM when someone books a desk? We have some office rules/etiquette and I'd like to send this out to everyone when booking a desk. Alternatively, I could send it on Office Chat everyday but I'm looking to automate this if possible
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  • v

    Vicky

    11/23/2021, 2:43 PM
    Hi, how do i pull up an attendance list for a specific day?
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  • n

    Niels Münck

    11/24/2021, 8:55 AM
    A question regarding concierge bookings - is there a way to set it up so it automaticall books more than one week in advance? For example, all the visible weeks?
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  • s

    Stewart Archibald

    11/24/2021, 1:58 PM
    Is it possible to customise the welcome message in Office Chat?
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  • n

    Niels Münck

    11/24/2021, 4:55 PM
    Hey we are currently launching a trial run of officely and I want to cancel some bookings made in error by turning on the concierge before adding the favorites - however, the manage employee function doesn't start on some of the days. Tuesday next week works, Monday doesn't. The wheel thingy turns and that's it. It's the same on desktop, app and another PC. Any help would be appreciated
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  • n

    Niels Münck

    11/26/2021, 11:11 AM
    And another concierge question - will the concierge work for everyone individually, or will it simultaneously schedule people at the same time?
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  • l

    Laura Barry

    11/26/2021, 5:37 PM
    If you create a Team, can you tag that team in a message?
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  • l

    Laura Barry

    11/29/2021, 3:03 PM
    Can you number the desks for desk booking? Or do you just book a slot not a specific desk?
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  • s

    Stephanie Panama

    11/29/2021, 7:47 PM
    Hi! Can one track attendance with officely? Sorry if this is super general. I haven't gotten the chance to really dig into this!
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  • l

    Laura Barry

    12/01/2021, 12:57 PM
    What happens if you want to end you subscription. How do you cancel the contract plan. From what I understand on the website it is a monthly contract that can be cancelled at any time but it looks as though I cannot cancel the payment method as a default card is needed.
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  • l

    Laura Barry

    12/01/2021, 12:58 PM
    How does one go about cancelling the contract? I am not planning to, I would just like to know the process.
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  • l

    Laura Barry

    12/01/2021, 3:16 PM
    Can you see who attending the office each day completed the health form?
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  • k

    Kristina Semcenko

    12/01/2021, 3:22 PM
    Hey Laura, just responded on intercom 🤩
  • n

    Niels Münck

    12/03/2021, 10:53 AM
    We noticed that when trying to change neighbourhoods on the mobile app, the number of free desks per neighbourhood is not shown on iOS, but on android it is. Many of my colleagues us their company iphones to book - is this a known issue or are we overlooking something? We are trying to minimize attendance to a single person in each neighbourhood, because people have to wear masks if they sit in twos, so there is quite some spontaneous changing going on
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  • m

    Michelle dillon

    12/06/2021, 1:08 PM
    Hey everyone! From what I understand, the booking meetings feature isn’t available yet. Has anyone found any creative ways to work around this for the time being ? Thanks !
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  • a

    Aline Marques

    12/06/2021, 11:10 PM
    Is there a way to always book a parking spot using concierge so you don’t have to book it every time you check in?
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Title
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Aline Marques

12/06/2021, 11:10 PM
Is there a way to always book a parking spot using concierge so you don’t have to book it every time you check in?
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Kristina Semcenko

12/07/2021, 12:41 PM
Hey Aline, currently there isn't but we do have this on our roadmap so hopefully in the future we can add this feature to concierge
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