#officely-questions
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Hannah Bulmer
12/07/2021, 11:53 AMHi - we're seeing quite a lot of last minute cancellations of bookings from our team - is there anyway to see a report of cancelled bookings or to get a notification if someone unbooks themselves?➕ 1 - n
Niels Münck
12/10/2021, 3:23 PMHey Officely Team, another question from my officely pilot office - could contact tracing be neighbourhood- specfic? We don't have an open floor plan but actual offices, so the neighbourhood category would make a lot of sense to look into for contact tracing purposesk- 2
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Melanie Munroe
12/10/2021, 4:45 PMHey folks, I have a question about the Group Chat feature. I couldn’t seem to find this but maybe i’m crazy - are you able to customize the Welcome message when you create a group chat?k- 2
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Rachel Obront
12/13/2021, 6:26 PMhi! is there a way to note that the office is closed for only half a day? for example, our office is closing at noon on Christmas eve, thanks!k- 2
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Holly
12/14/2021, 10:35 AMHas the way we export bookings changed? I used to get a report saying who was booked for each desk, it seems now I can only get health survey data?k- 2
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Laura Barry
12/14/2021, 11:19 AMHow can I see who completed the health survey, it doesn't show when I export the data?knr- 4
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Niels Münck
12/15/2021, 8:05 AMHey Officely -team - a quick suggestion slash questions - we would love to have a quick sort of overview option showing both who is in atm and where but also what neighbourhoods are empty right now - so basically, have the emtpy neighbourhoods show up under "view more" - is there a way to do that?k- 2
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Laura Barry
12/15/2021, 3:14 PMCan you share documents in Officely for everyone to see? Is there a place to upload files?k- 2
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Christina Bratton
12/27/2021, 2:49 PMHi! Question - with the new feature for collecting vaccination documentation, are we able to designate who the approval goes to and who is able to access that information, or does it just go to all officely admins?k- 2
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Suki O'Kane
12/27/2021, 4:41 PMTwo more questions about vaccination / negative test record collection: 1. Since these documents can be considered medical information the US, how are they stored? Is the storage HIPAA-compliant? 2. We ask for vaccination certificate once every six months. If an employee provides it, will the they be asked for it every time they want to book? - k
Kristina Semcenko
12/27/2021, 5:14 PMHey Suki, 1. The documents live in Slack and they are Hippa - compliant 2. Once they submit their vaccination certificate they won't be asked to submit them again👍 2 - l
Laura Barry
01/04/2022, 11:07 AMIf someone books a desk on Officely and then cancels their slot, do we still get charged for that person? Is there a time limit for cancelling you desk booking, for example, if you do it on the morning you were due to come in, do we get charged for that still?👀 1 - m
Melanie Munroe
01/05/2022, 3:33 PMGood morning, our office here in Toronto is now in lockdown for the next few weeks due to the spread of Omicron. Is there a way for us to put the office is ‘Lockdown’ so no one can book a desk?d- 2
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Jane Layberry
01/07/2022, 11:22 AMCan I book a car parking space for someone else please?k- 2
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enidchao
01/07/2022, 6:56 PMHi! How does one change the address for an office? I saw a question asked before but don't see the answer. Thank you!k- 2
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Vicky
01/10/2022, 2:14 PMHi, I have a question/suggestion. Is it possible to flag in Officely when company events are happening? For example can I (as the Admin) add social events, office lunches to the calendar the week before so people know when fun stuff is happening? If this currently isn't possible, please make it possible! It would help me tempt people back in! Thanks!❤️ 1mbk- 4
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Tika Kartika
01/13/2022, 9:28 AMHi everyone ^^ some of my mate here have no option to select morning / afternoon only. how to solve that? so much thank you 🙂k- 2
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María Patiño
01/13/2022, 6:10 PMHi! I can't seem to find the pet feature on Officely, is it gone or am I dumb/blind?k- 2
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Jane Layberry
01/20/2022, 3:43 PM@max Hi there - can I customise the health survey intro section - the bit that says “I’d like to ask you about your health” as I want to just remind folk to do an LFTm- 2
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Vicky
01/21/2022, 1:55 PMHi, my bookings are not showing in my google calendar despite being connected to it. Am i doing something wrong? - r
Rachel Obront
01/21/2022, 3:23 PMhi! it appears that the ability to export bookings/survey results have disappeared? both from under “Contact Tracing” and also under “Health Surveys” - anyone else seeing this? - k
Kristina Semcenko
01/21/2022, 3:54 PMHey @Rachel Obront & @Vicky Thank you for reaching out 🤩 we actually just moved the location of the button to the Officely home page, all you need to do now is scroll down and click export. We will be sending an email out and I'll share this update on the 'new-features' slack channel 😊💜 1r- 2
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Vicky
01/21/2022, 4:13 PMThanks! My question was actually about google calendar updates 😊km- 3
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Kristina Semcenko
01/25/2022, 12:50 PMHey Hybrid Heroes! <!channel> Happy Tuesdayyyyyy💃 🕺 For those of you that use 'Extra's within the Officely app, what are your favourite 3 (or less) extras that you or your company enjoy using so far? Here are a couple that I personally love! • 🐶 • 👶 • 🅿️t- 2
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Jane Layberry
01/25/2022, 4:19 PMHello! I have two team members I added this week who’s Officely just says Work in Progress and they cannot fully access. Can someone help me please?👋 1k- 2
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Vicky
01/25/2022, 5:03 PMHi, how do i reset the health questionnaire if someone hits the wrong button. It keeps happening with my team! 🤦🏼♂️k- 2
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Francine Keating
01/27/2022, 3:26 PM👋 Hi everyone!👋 1 - k
Kristina Semcenko
01/27/2022, 3:27 PMHey @Francine Keating welcome!!! - f
Francine Keating
01/27/2022, 3:28 PMThanks for the invite @Francine Keating🤩 1 - l
Laura Barry
01/28/2022, 4:38 PMIs there a way to let people know we are having a company lunch, or invite those in the office?dm- 3
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