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officely-questions
  • m

    Melanie Munroe

    11/03/2022, 12:18 PM
    Good morning, something funny is going on with Officely today, it seems to have reset itself and asking me to start from scratch (when our office has been using Officely for quite a while now):
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  • l

    Leah Fassett

    11/04/2022, 4:48 PM
    Hello! I have integrated The Room booking feature into our Google account, and it works as long as I book through Officely, but doesn't seem to register in officely when A room is already booked in google (I want to avoid double booking). 1. Are people able to book in advance or only on the day? 2. If people book meetings using google (in advance) will the rooms show as available in Officely? Any help is appreciated, thanks so much!
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  • m

    Melanie Munroe

    11/14/2022, 4:22 PM
    Hi there, I know how to close an office for the entire day however is there a way to only close it for half the day, or for a short period of time? If not, am I able to leave a note (under the date) i.e. Office will be closed from 12pm - 3pm today?
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  • m

    Melanie Munroe

    11/14/2022, 4:22 PM
  • d

    Dan Coleman

    11/15/2022, 9:56 AM
    Good Morning, I may be being silly or this may be a limitation… Is there a way to automatically book a parking spot when you automatically book into the office? For example, I go in the office on a Monday + Wednesday (Scheduled) however, I need to go in and manually book a parking spot. Is there a way to automate this?
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  • r

    Rob Long

    11/17/2022, 10:46 AM
    Hi there, Is there some reports to show us things like average daily attendance trends etc? Thanks!
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  • r

    Rachel Obront

    11/29/2022, 6:13 PM
    hi! is there a way to update our office address? I can see how to change the name but not the actual address. thanks!
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  • l

    Lucille Joffre - Officely Community Manager

    12/22/2022, 12:00 PM
    Hey everyone, I wanted to share with you our manual on how to get started with Officely for employees. It’s a quick step-by-step guide Officely admins can share with coworkers during onboarding 🤗
  • b

    Bella

    01/10/2023, 8:43 AM
    hi officely! is it possible to make spaces only bookable by certain staff members?
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  • l

    Lucille Joffre - Officely Community Manager

    01/19/2023, 3:53 PM
    Good afternoon everyone, I wanted to share with you our last webinar about simplified Hybrid Office Management. In this webinar we talked about: • Capacity Management. • Neighborhoods and why they are important (the most popular way is creating Hot Desks for your employees to book in). • How to make the most out of our Office Extras (dogs, lunches, clients, key holders, etc.). • How to set up Meeting Rooms (our Find a Room feature allows you to quickly book a meeting room on the day). • How to set up your office to encourage collaboration (with the Officely FM feature, broadcasting when your colleagues are in the office.) You can watch the webinar here 🤗
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  • r

    Rob Long

    01/31/2023, 9:36 AM
    Hi everyone - what does the number on this chart relate to?
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  • r

    Rob Long

    01/31/2023, 9:36 AM
    And is it just me or do the filters not update the charts yet?
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  • r

    Ravi Bowman

    02/02/2023, 2:20 PM
    Can anyone please tell me why my Officely "Who's in today?" notices changed to this format?
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  • m

    Misha Miles-Kingston

    02/07/2023, 2:58 PM
    Hi all, is anyone else experiencing issues with officely today? I am unable to do book in, or look at week's ahead. I keep getting an error message pop up. Also when I go to help centre, I get this page..
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  • m

    Misha Miles-Kingston

    02/07/2023, 2:58 PM
    image.png
  • r

    Ravi Bowman

    02/08/2023, 3:09 PM
    We apparently had issues yesterday and now today. Our FM stopped broadcasting yesterday and today I got a notice from the health survey that makes no sense as the person taking it shouldn't have triggered it.
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  • b

    Bella

    02/09/2023, 1:56 PM
    hey officely, i've got a few questions in terms of the data we can pull from insights. i've exported the data to a csv so my Operations team can have visibility and we can see who isn't coming in / isn't doing enough days - our current policy is 3 days in a week. when exporting the data, i can get the number of days someone has been in this week, four week total, and then a four week average. if i take one of my employees who is in everyday, for example - she has been in 20 days in the last four weeks, however her four week average is 13.08. where does that second number come from? ideally, for us, we would be able to navigate the insights board to show us the highest attendees and lowest attendees, and the average over a 5 day working week for that month (ideally per month - i.e. january, rather than the last 4 weeks) 🙂 thanks so much for the insights data already though - it's super useful in terms of us managing and prepping resource and space for our teams, and the new data tab makes it soo easy. thanks!!
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  • r

    Ravi Bowman

    02/10/2023, 3:28 PM
    Just had a Gif post this morning when FM broadcasted it's message. Is this new, it never happened before? If so its brilliant!
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  • d

    Dan Coleman

    02/20/2023, 9:44 AM
    Hey, we have not had an update into our slack channel broadcasting who is in for the last few days, I have checked the settings and all is configured ok. The only thing I have changed is from names to profile picture, it seems since then it has not worked. Is there a problem at all?
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  • n

    Naomi Grey

    02/21/2023, 1:22 PM
    Hi hi! This might be a weird question, and it’s really delayed (as we’ve been using Officely for so long now), but it’s confusing me that the Join button is there even if I’m already signed up to be in.
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  • b

    Bella

    03/03/2023, 4:47 PM
    hey officely! i've got a few reports from staff saying they can't sign up for next week, and i can't open anything in officely on slack either - is this a known problem?
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  • s

    Stewart Archibald

    03/06/2023, 9:03 AM
    Hi. Officely doesn't seem to be working for us either. Won't allow anyone to book desks. Do you have any updates?
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  • m

    Misha Miles-Kingston

    03/07/2023, 1:50 PM
    Hi team, any update on when a PDF version of the insights reports will become available?
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  • r

    Rob Long

    03/16/2023, 10:47 AM
    Is there a problem with Officely at the moment? I cannot log in to the insights. Thanks
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  • r

    Rob Long

    03/16/2023, 10:56 AM
    When i select a Team it is showing that on Wednesday there are on average 16 people. But the list of users underneath only shows 7 people. Something doesn’t make sense. What am I misunderstanding?
  • r

    Rob Long

    03/16/2023, 10:58 AM
    image.png
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  • r

    Rob Long

    03/20/2023, 12:12 PM
    Couple of questios 🙂 1. When i Export data from this page (view=all users) no data is exported for Shaun even though Officely shows that he has been to the office twice in the last four weeks. Why is that? 2. What is the logic for whether it shows “Send invite?” on this page? For most it’s that there is no data so I assume it means they haven’t installed officely in slack? But again, Shaun has been to the office according to the data but I still saw the “Send Invite?” option
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  • r

    Rob Long

    03/20/2023, 12:12 PM
    thanks!
  • r

    Rob Long

    03/20/2023, 12:13 PM
    Shaun is the only example of both of those issues I have spotted so far
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  • h

    Helen Robinson

    03/20/2023, 12:19 PM
    Hi, we've been using Officely for quite a while now. But i've noticed in the last few weeks that my settings have been 'lost', my default 'office' has been changed and i can't access any of the settings. I'm an admin user so this seems very strange
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h

Helen Robinson

03/20/2023, 12:19 PM
Hi, we've been using Officely for quite a while now. But i've noticed in the last few weeks that my settings have been 'lost', my default 'office' has been changed and i can't access any of the settings. I'm an admin user so this seems very strange
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Kristina Semcenko

03/20/2023, 12:21 PM
Hey @Helen Robinson thanks so much for reaching out 🙏 so sorry about that! Could you please DM me your Slack ID and name of your Slack workspace and we'll look into this
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