Hey @Rob Long just heard back from the team: So Officely is actually available to everyone the first time you install it. Even though Officely doesn’t show up on people’s side bar until you invite them, if someone knows to look for it, they can still search for it and start using it before you’ve invited them (we can’t stop this behavior because it’s how slack-apps work)

When this happens, it can sometime cause inconsistencies within the app. In your case, we won’t know for sure what’s happening until we investigate further, however, it’s likely that this edge case has occurred