Hey! So Officely keeps booking in some old colleagues that are deactivated already. How can I stop that?
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Kristina Semcenko
06/19/2023, 8:17 AM
Hey @Denise Duwel thanks so much for reaching out! So sorry about that, this article here will show you how to remove them from Officely
Kristina Semcenko
06/19/2023, 8:17 AM
Let me know if you'd like any further help with this
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Denise Duwel
06/19/2023, 8:25 AM
Hi Kristina, but do I need to remove them manually forever now? Since I already deactivated them, and they still show up in future bookings?
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Kristina Semcenko
06/19/2023, 8:29 AM
Hey @Denise Duwel this should remove them and their bookings completely. Has that not happened?
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Denise Duwel
06/19/2023, 8:41 AM
Ik keeps re-booking them even when deactived so that was my question. The screenshot is of a colleague who left 2 months ago, that is when i deactivated him but he keeps popping back.
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Kristina Semcenko
06/19/2023, 8:44 AM
Thanks for letting me know Denise, and you deactivated them in Officely?