Title
#officely-questions
n

Niels Münck

11/24/2021, 4:55 PM
Hey we are currently launching a trial run of officely and I want to cancel some bookings made in error by turning on the concierge before adding the favorites - however, the manage employee function doesn't start on some of the days. Tuesday next week works, Monday doesn't. The wheel thingy turns and that's it. It's the same on desktop, app and another PC. Any help would be appreciated
Rich

Rich

11/24/2021, 5:23 PM
Hey @Niels Münck This sounds like a bug to me - I’ll get one of the team to take a look
n

Niels Münck

11/24/2021, 9:43 PM
Thank you -Monday works now, tuesday always worked, but wednesday, thursday and friday still don't - I should have been a bit more specific, sry
Rich

Rich

11/25/2021, 12:27 PM
Thanks Niels, Is this still a problem? If so, could you try removing and rebooking yourself for one of the days?
n

Niels Münck

11/25/2021, 2:11 PM
Thanks for checking back in - I was now able to access the manage attendees function for all days next week.
Rich

Rich

11/25/2021, 4:10 PM
Glad to hear it - We’ll have to keep an eye on this, as that is strange behaviour. Let us know if it happens again