hello! 👋 we are just getting started and anticipating our soft opening of our office on Tuesday next week in Austin, TX. I’m experimenting with health surveys, exports and insights. we had 2 people on 1 day and 2 people on another day (test a reservation). 1 person failed the survey intentionally — however, i noticed in the insights it still counts that person as an attendee. am I doing something wrong?
10/07/2021, 2:03 AM
Hi @Shannon Wiggen! Are you looking at the insights tab or extracting the data via csv?
10/07/2021, 2:04 AM
i ran both actually
both export and insights show 2 people each day
actually what i think happened is that the tester responded to the survey the day after the actual reservation. in any case, the reporting doesnt seem to take into account if the survey was successfully submitted.
10/07/2021, 2:14 AM
I see thank you, yes if someone doesn't complete the health survey they will still be included (so they are included in contact tracing) but if they fail the health survey they will be removed. Does that make sense?
10/07/2021, 12:18 PM
ok. i will do some further testing to see if that holds true.