Title
#officely-questions
Jane Layberry

Jane Layberry

06/17/2021, 1:41 PM
Hey! I launched a pod but it is not showing up on the day I booked it for, what am I doing wrong please?
Andrew Chadwick

Andrew Chadwick

06/17/2021, 2:07 PM
I’ve had this too
Rich

Rich

06/17/2021, 3:27 PM
Hi Jane, Andrew, the expected behaviour for Pods is that they will start scheduling 2 or more members for the following week. This scheduling happens overnight (rather than instantaneously) So if you create a Pod, set the rhythm for 2 days per week, and someone joins it (i.e you have 2 or more members) you should receive a message the following morning confirming the 2 days scheduled for the following week Is this not the behaviour you’re experiencing? If not, we’ll need to do some digging
Jane Layberry

Jane Layberry

06/17/2021, 3:46 PM
Yeah I set it up Tuesday, added the team, read the notes and so knew not to expect it to show up until Wednesday for the following week, but nada
Rich

Rich

06/17/2021, 3:51 PM
Okay, that doesn’t sound right - we’ve recently been making some changes to try and improve Pods in a few areas, so there maybe a bug lingering somewhere
3:53 PM
@Jane Layberry Which Pod was this in particular?
Jane Layberry

Jane Layberry

06/17/2021, 3:54 PM
I only have one in London, Sales team
Andrew Chadwick

Andrew Chadwick

06/17/2021, 4:06 PM
The problem I had was that it didn’t add extra days when I changed the rhythm for 1 to 3 days
Rich

Rich

06/17/2021, 4:28 PM
@Andrew Chadwick Thanks for sharing that - Would you mind sharing a screenshot of your Pod Rhythm?
Andrew Chadwick

Andrew Chadwick

06/17/2021, 7:29 PM
7:31 PM
@Rich it only booked tuesday (i originally set it as ‘one time every three weeks’ but changed it ~15mins later)
Rich

Rich

06/17/2021, 9:40 PM
Thanks Andrew, I think I can see what’s going on. If you set the rhythm to 3 times every week, it should do the trick
9:42 PM
The current setting is for if you only wanted the pod to be scheduled 3 times in a 3 week period (I can see how that’s confusing)
Andrew Chadwick

Andrew Chadwick

06/18/2021, 7:46 AM
ah ok, we’re trying to do 3 group/3week rotation, I guess we’re best doing it manually
Rich

Rich

06/18/2021, 7:53 AM
I see, yes it sounds like that would be best. We designed Pods primarily for teams who wanted to set their own working patterns, rather than a mechanism for admin scheduling. Do you think you would move to a more self serve setup post Covid?
Andrew Chadwick

Andrew Chadwick

06/18/2021, 8:01 AM
maybe for some people