@Jane Layberry @Danielle Brill of course things happen when someone isn't in or OOO...dealing with the same! I live remotely from all of our offices, so I have definitely had times where I am rushing to find a service to go pick something up for me and drop off at the office or order lunches for execs. We are currently open in four locations, but only two are large enough for a FTE. I have three other locations I might get part time support, but managing that many people and schedules doesn't sound like fun. I haven't had success with vendors, many US ones won't provide service unless we can guarantee a certain spend. Which is super frustrating because no one can predict spend when schedules are no longer predictable and you can't control when people are in or out.