Title
#officely-questions
Jane Layberry

Jane Layberry

07/02/2021, 7:53 AM
What’s the concierge functionality please? ^^^^
Rich

Rich

07/02/2021, 9:42 AM
Hey @Jane Layberry , Concierge allows you to ask Officely to book days in the office each week on your behalf. You can find it in Settings > Your Account > Preferences > Concierge It’s particularly helpful for those who go in 4-5 times a week and get tired of having to always remember to book
9:43 AM
Jane Layberry

Jane Layberry

07/02/2021, 11:00 AM
ah ok. I had someone who never remembered to join each day so I set him up a pod but this could work too
Donna Burgess

Donna Burgess

07/02/2021, 11:41 AM
Hey @Rich - I’ve enabled Concierge for myself but recurring bookings aren’t showing up in the default Officely view?
Rich

Rich

07/02/2021, 11:44 AM
Hey @Donna Burgess I think we need to put in a bit more communication around this, however, it actually runs over night and books days in for next week
Donna Burgess

Donna Burgess

07/02/2021, 11:44 AM
Ah OK - thanks. Super helpful feature btw 🙂
Rich

Rich

07/02/2021, 11:45 AM
The reason for this is to optimise and find the best days for everyone - If it were static (like a recurring calendar event) there wouldn’t be any room for optimisation or intelligent selection
11:09 AM
Just a quick update on this - we’ve decided to remove the overlapping functionality. In short, it was causing some inconsistent behaviour and was quite confusing for people to understand. The key use case for Concierge now, is to help those who are booking in regularly (e.g. 4-5 times a week) and don’t want to have to keep remembering to go into Officely and reserve a desk for the week